Frequently Asked Questions
Find quick answers to common questions about our services
Payment & Security
Why do you only accept Direct Bank Transfers? +
At DIVIS PRO, we prioritize the maximum security of our clients. We accept Direct Bank Transfers only for several critical reasons:
- No Credit Card Fraud: Bank-to-bank transfers eliminate the risk of credit card theft and unauthorized transactions.
- Data Privacy: You never have to share your sensitive card details or CVV codes with our website or any third-party payment gateways.
- Verified Transactions: Every payment is authorized directly by your bank’s secure systems (using 2FA or Biometrics), ensuring that only you can initiate the transfer.
- Transparency: Both the sender and the receiver have a clear, permanent bank record of the transaction, which is the most reliable proof of payment.
How do I complete my payment? +
After placing your order, you will receive an email with our official bank details and your Order ID. Simply log in to your secure online banking and initiate a transfer. Please use your Order ID as the payment reference to help us process your order quickly.
Shipping & Returns
When will my order ship? +
We begin processing your order as soon as the funds are cleared in our account (usually 1-3 business days). Standard transit time within the US is 3-5 business days.
Are the products original? +
Yes. DIVIS PRO operates as an authorized retail partner. We source 100% of our inventory directly from official brand manufacturers and verified distributors.
Still have questions?
If you need assistance with your bank transfer or order, our team is here to help.